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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C. Yang

June 20, 2025

5  out of  5
rating by C. Yang
"Joe was so patient and helpful while helping me set up my new auto and condo policies today. I’m very happy with the experience and look forward to working with his team for my future insurance needs."
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Baronn Mack

June 13, 2025

5  out of  5
rating by Baronn Mack
"Awesome Job . Thanks Lori"
We responded:
"Thank you for the wonderful feedback, Baronn! We're delighted to know that Lori took great care of you. Your support means a lot to us! - Joe"
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Tara Rice

June 10, 2025

5  out of  5
rating by Tara Rice
"Tim Ruggiero reached out to me to see if I was interested in switching to State Farm, and at the time I had no reason to change providers. He asked me if I minded if he contacted me again when my insurance was going to renew. I told him I would like that. He faithfully called back, as promised, to check in and see if I wanted to compare rates this time. I told him yes and he sent me the info. I was very happy to see that his quote was coming in lower than what I currently was paying, but it was his dedication to providing great customer service that really made it easy to make the change! Update 9/9/25: Christina reached out on her own accord to inform me that I could get better coverage for a little less than what I was currently paying. I found that extremely considerate and am grateful that she took the time to let me know of a better deal. Very great customer service with this location!"
We responded:
"Tara, Thanks so much for the kind words. We look forward to helping with your insurance needs for years to come. Please don’t hesitate to reach out if you need anything Thanks, Joe Ruggiero State Farm Insurance Agent Owings Mills, MD"
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David Rivera

May 19, 2025

5  out of  5
rating by David Rivera
"Cristina did an amazing job, very professional and efficient. Thank you."
We responded:
"Hi David, thank you for your kind words! We're thrilled to hear that Christina provided you with excellent service. We appreciate your support and look forward to assisting you in the future! - Joe"
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Jay Dowery

May 2, 2025

5  out of  5
rating by Jay Dowery
"Patrick was amazing! Did a great job with helping me get my life back together"
We responded:
"Jay, thank you so much for your kind words! We're thrilled to hear that Patrick was able to assist you effectively. It's our goal to provide the best support possible, and we're glad you had a positive experience with us. If you need anything else in the future, we're here to help! - Joe"
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Valentina Lomparte

April 27, 2025

5  out of  5
rating by Valentina Lomparte
"I had Eddy help my boyfriend write a policy to cover his electronic hardware, and he was invaluable as well as kind. Would highly recommend to anyone who needs a policy written."
We responded:
"Valentina, thank you so much for your kind words! We're thrilled to hear that Eddy was able to assist and that you found him both helpful and kind. We appreciate your recommendation and look forward to serving you in the future! - Joe "
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Gradie Davis

April 25, 2025

5  out of  5
rating by Gradie Davis
"Hes amazing and very professional, id recommend him every time. Patrick was wonderful , and was patient and helped me with what i needed. Thank you"
We responded:
"Hi Gradie, thank you so much for your kind words! We’re thrilled to hear that Patrick provided you with such a positive experience. Our team strives to offer the best service possible, and it’s wonderful to know that Patrick’s professionalism and patience made a difference for you. We truly appreciate your recommendation and look forward to assisting you again in the future! - Joe "
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Andrew Dymanis

April 25, 2025

5  out of  5
rating by Andrew Dymanis
"Eddy provided great service and answered all of my questions I had about my new policy. He was very helpful in starting a PAP policy in a quick and efficient manner. Would highly recommend to others."
We responded:
"Andrew, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. Please let us know if we can be of assistance in the future! - Joe "
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David Toplin

April 22, 2025

5  out of  5
rating by David Toplin
"Patrick offers Tremendous customer service! Very helpful, polite and professional! Very impressed with Patrick's customer service! Also, Saved a bundle, check them out!"
We responded:
"Hi David, thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Patrick provided you with outstanding customer service. We're also glad to hear that you were able to save money with us! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! - Joe"
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Dubria Froneberger

March 26, 2025

5  out of  5
rating by Dubria Froneberger
"Great service and very helpful thank you"
We responded:
"Hi Dubria, thank you so much for your feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, don’t hesitate to reach out. We’re here to help! - Joe "
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Latoya Barbour

March 21, 2025

5  out of  5
rating by Latoya Barbour
"Patrick was awesome. He listened and got me the coverage that I needed in 10 mins. Fast friendly service. I would recommend anyone to use State Farm"
We responded:
"Hi Latoya, Thank you so much for your kind words! We're thrilled to hear that Patrick provided you with fast and friendly service. Your recommendation means a lot to us, and we're here to help anytime you need assistance with your coverage. -Joe "
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Cindy Scherr-Zimlin

March 4, 2025

5  out of  5
rating by Cindy Scherr-Zimlin
"Christina was amazing. She answered all my questions and helped me tremendously."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christina was able to assist you and provide the support you needed. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again! - Joe"
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Rita Shipe

February 28, 2025

5  out of  5
rating by Rita Shipe
"State Farm is a great company for insurance. Every concern or needed assistance they have always been a great help"
We responded:
"Hi Rita, thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a good experience with our team. We’re always here to help whenever you need us! - Joe "
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Alex

February 24, 2025

5  out of  5
rating by Alex
"She was very helpful and went over all off my polices and options. Because of her I decided to keep my polices with Allstate."
We responded:
"Hi Alex, thank you for your kind words! We are glad to hear our team was able to thoroughly review your plan and options. We hope to serve you again soon. - Joe"
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Bridgette Jones

February 5, 2025

5  out of  5
rating by Bridgette Jones
"Lori was such a great help."
We responded:
"Hi Bridgette, thank you for your top-notch review! We are happy to learn Lori was helpful. Our goal is to provide excellent service, and we're glad she could assist you. We appreciate your support. - Joe"
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Tabitha Holly

January 31, 2025

5  out of  5
rating by Tabitha Holly
"Quick, fast and affordable! Patrick was great!"
We responded:
"Hi Tabitha, thank you for your five-star review! Our team is glad to hear Patrick provided you with quick service. We are glad to learn he also offered you budget-friendly coverage options. We appreciate your feedback. - Joe"
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Kevin Grady

January 28, 2025

5  out of  5
rating by Kevin Grady
"Great service and very professional! 💯"
We responded:
"Hi Kevin, thank you so much for your kind words! My team and I are happy to hear you had a five-star experience with us. We strive to provide top notch service and are glad we could meet your expectations. We hope to serve you again soon. - Joe"
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goldyandthefamily

January 23, 2025

5  out of  5
rating by goldyandthefamily
"Insurance Agent Patrick from STATE FARM did an amazing job of addressing my Car 🚗 Insurance Policy. I'm happy to be able to save my family $1000's for our car policy. Thanks Patrick AND looking forward to saving $ for the next policies for our BUSINESSES, Home and ETC."
We responded:
"Hi Troy, thank you for sharing your fantastic experience with Patrick! It is wonderful to learn he was able to provide you with budget-friendly auto coverage. Our team aims to provide exceptional service for our customers, and we are glad to learn we hit the mark. We're excited to assist you with your business, home, and other coverage plans in the future. - Joe"
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Anthony Dirtygoatpoopy

January 17, 2025

5  out of  5
rating by Anthony Dirtygoatpoopy
"Patrick is by far the nicest, most helpful agent I've ever dealt with! He even called me back after hours on a Friday evening to help me get my insurance policy for me and my wife completed, and has been in contact with me ever since, making sure everything has gone through! I would give a hundred Stars if I could! Top notch!"
We responded:
"Hi Anthony, thank you so much for your amazing review! We're thrilled to hear about your outstanding experience with Patrick—he truly goes above and beyond for his customers. His willingness to assist you after hours and make sure the process was completed seamlessly really shows his exceptional dedication and commitment. We're lucky to have him on our team! Your kind words and "100-star" praise mean the world to us, and we're so glad Patrick was able to provide such top-notch service. If you need something else, don't hesitate to reach out - Joe"
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Kista Fleming

January 15, 2025

5  out of  5
rating by Kista Fleming
"Patrick was very helpful, follow up was great, provided detailed info and shared examples of how the insurance would work."
We responded:
"Thank you for your feedback, Kista! We’re so glad to hear that Patrick was able to provide you with helpful information and great communication. It's important to us that our customers fully understand their coverage, and we’re happy that Patrick could assist you in that way. If you ever have any more questions or need further assistance, feel free to reach out! -Joe"
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Roland Wefon

January 10, 2025

5  out of  5
rating by Roland Wefon
"This is a place to be. They treat their customers by looking urgently and making sure you are fully satisfied"
We responded:
"Hi Rolanld, thanks so much for the review! Please don't hesitate to reach out if there's ever anything we can do to be of service. - Joe "
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Matthew Ogle

December 30, 2024

5  out of  5
rating by Matthew Ogle
"I always have had excellent interactions with this agency. Christine assisted me on making a slight change to my account. She was courteous, professional and delight to work with."
We responded:
"Hi there! Thank you so much for your kind words! We’re thrilled to hear that Christina provided you with excellent service. We’re always here to help, so don’t hesitate to reach out if you need anything else."
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Richard Horton

December 19, 2024

5  out of  5
rating by Richard Horton
"Patrick was amazing and super helpful"
We responded:
"Thank you for your great feedback! We're so glad Patrick could assist you and provide helpful service. We appreciate your trust in us! -Joe"
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Melissa Thompkins

December 10, 2024

5  out of  5
rating by Melissa Thompkins
"Great customer service. Everyone is always so helpful."
We responded:
"Melissa, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. - Joe"
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Charles Franklin

December 9, 2024

5  out of  5
rating by Charles Franklin
"Christina was very professional and courteous and handled all My issues. It is always a pleasure speaking with her when things arise."
We responded:
"Hi Charles, thank you for your amazing review! Our team is glad to hear Christina provided courteous service while addressing your concerns. It’s wonderful to know she consistently makes your interactions a pleasure. We’ll be sure to share your kind words with her. - Joe"