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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of joe mclendon

joe mclendon

November 27, 2024

5  out of  5
rating by joe mclendon
"Patrick was a great help. Very detailed at explaining the new insurance policy. Thank you very much Patrick."
We responded:
"Hi Joe, thank you for your kind words. Our team is delighted to hear Patrick provided detailed explanations and made the insurance process seamless. We hope to work with you again in the future. - Joe Ruggiero"
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Beautifully Twisted

November 9, 2024

5  out of  5
rating by Beautifully Twisted
"Patrick made it super easy getting new car insurance from beginning to end was very nice and helpful would definitely recommend"
We responded:
"Hi, thank you so much for your feedback! We're thrilled to hear that Patrick made the process of getting new car insurance smooth and straightforward. We aim to provide friendly and helpful service, and it's good to know Patrick delivered. We hope to serve you again soon. - Joe"
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Amanda Sheppard

November 8, 2024

5  out of  5
rating by Amanda Sheppard
"Patrick was great very knowledgeable and patient with me. I only had intentions of getting insurance for one car but the service that I recieved has me moving and bundling everything over. Thank you"
We responded:
"HI Amanda, thank you so much for the kind words. We are so glad you had a good experience with Patrick. Please let us know if we can ever be of assistance moving forward. - Joe "
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Bianca Bruno

November 1, 2024

5  out of  5
rating by Bianca Bruno
"Lori Haddaway was phenomenal, she was professional and knowledgeable. She took the time to listen to my needs and helped me to fine the best policy to fit my needs. If you need insurance coverage Lori is the best option to get you the best coverage."
We responded:
"Hi Bianca, thank you for your fantastic review! We're delighted to hear Lori provided you with exceptional service. Our team is glad to learn she listened carefully to your insurance needs and helped you choose excellent coverage. It’s wonderful to know she made your experience positive. We appreciate your feedback. - Joe"
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WILLIAM GILL

October 30, 2024

5  out of  5
rating by WILLIAM GILL
"I’ve been a satisfied client of State Farm insurance for decades. I encourage everyone to consider making a change that will be worth your while, if you aren’t with State Farm already."
We responded:
"Hi William, Thank you so much for your feedback and for being a great client of ours for such a long time. Please don't hesitate to reach out if you ever need anything from us. - Joe "
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Chad Wherry

October 24, 2024

5  out of  5
rating by Chad Wherry
"Thank you so much State Farm!! It is genuinely a challenge to navigate insurance these days, but I was able to figure out home, auto, motorcycle...all in one call. Thank you, Lori. Customer service is so important these days and with knowledge to boot! CHEERS!"
We responded:
"Chad, Thank you so much for your feedback. We’re delighted to hear you had a good experience with Lori. Thank you! Joe Ruggiero State Farm Insurance Agent Owings Mills, MD "
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Rebecca Drasher

October 18, 2024

5  out of  5
rating by Rebecca Drasher
"Great office! I highly recommend Lori Haddaway. She was very helpful and knowledgeable and saved me money on my home and auto insurance."
We responded:
"Hi Rebecca, thank you so much for the kind words! Please don't hesitate to reach out if you need anything moving forward. - Joe Ruggiero State Farm Insurance Agent Owings Mills, MD "
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Tee

October 16, 2024

5  out of  5
rating by Tee
"I’d give 10 stars plus if I could! This office does a phenomenal job!! They are always thinking about what’s best for their customers and not $$$."
We responded:
"Hi Tee, thank you for your review! We are pleased to hear you would give us 10 stars plus if you could! It's our priority to provide our customers with top-notch service, and your feedback means the world to us. Our team hopes to serve you again soon. - Joe"
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Holly Haddaway

October 15, 2024

5  out of  5
rating by Holly Haddaway
"Lori was extremely helpful with a few questions I had. She was very courteous and knowledgeable."
We responded:
"Hi Holly, thank you for sharing your experience! It is fantastic to hear Lori was able to assist you with your questions and provided you with courteous service. We'll be sure to pass along your kind words to her. - Joe"
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Michael Earl Morris

October 8, 2024

5  out of  5
rating by Michael Earl Morris
"Lori Haddaway was fantastic. She had an answer for every question I had. She was very passionate and explained things that I didn't understand. I am happy to have had someone so personable helping me. Thank you very much for making me feel at ease with my insurance decision making."
We responded:
"Hi Michael, thank you for your amazing review! Our team is thrilled to hear Lori was thorough and personable during your experience. It’s good to know that her passion and knowledge helped answer your questions. We truly appreciate your feedback. - Joe "
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Deborah Croniser

October 2, 2024

5  out of  5
rating by Deborah Croniser
"Very nice very professional and they get your rates as low as possible I would highly recommend thank you Patrick Sise"
We responded:
"Hi Deborah, thank you for your kind words and recommendation! Our team is happy to learn Patrick was able to provide you with budget-friendly coverage options. We hope to serve you again soon. - Joe"
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T Jones

August 23, 2024

5  out of  5
rating by T Jones
"Speaking with Patrick today was a pleasure. He was informative and explained everything in detail. Thank you for your service."
We responded:
"Hi T, thank you for taking the time to share your experience! Our team is pleased to hear speaking with Patrick was a pleasure and that he provided you with clear and detailed information. We take pride in make sure our customers feel informed and supported. If you have questions or need further assistance, please don't hesitate to reach out. - Joe "
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Zach Wildhorn

August 2, 2024

5  out of  5
rating by Zach Wildhorn
"Patrick is so warm and friendly along with everyone! Very easy to work with, helpful and always looking out for your best interests"
We responded:
"Hi Zach, thank you so much for your kind words! We are delighted that Patrick, and our team have made such a positive impression. Our team aims to provide our customers with friendly and helpful service. We appreciate your support. - Joe"
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Kendra Woods

July 15, 2024

5  out of  5
rating by Kendra Woods
"I’ve been working with my agent Patrick, for many years now. He’s very patient and professional. He finds me what I need every time for my polices."
We responded:
"Hi Kendra, Thank you for your review. The Joe Ruggiero State Farm team is thrilled to learn about your five-star experience with Patrick. We are glad to hear he was able to assist you with your insurance needs. We appreciate your feedback. - Joe Ruggiero State Farm Agent "
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Tiffany Jordan

June 28, 2024

5  out of  5
rating by Tiffany Jordan
"Patrick is amazing to work with. Great customer service. I immediately referred someone before I even hung up the phone."
We responded:
"Hi Tiffany, Thank you for your heartfelt review. It is fantastic to hear Patrick was amazing to work with. We appreciate you choosing us for your insurance needs. - Joe Ruggiero State Farm Agent"
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Margie Davis

June 11, 2024

5  out of  5
rating by Margie Davis
"The agent that helped me was Patrick he was super helpful and very polite. He addressed all concerns and help me through a new policy procedure"
We responded:
"Margie, Thank you so much for the kind words. We are glad you had a good experience with Patrick. Please don't hesitate to reach out if we can ever be of assistance in the future. Thank you! Joe Ruggiero State Farm Insurance Agent Owings Mills, MD "
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XIAOFANG zhang

June 5, 2024

5  out of  5
rating by XIAOFANG zhang
"Excellent, quick and Reasonable!"
We responded:
"Hi Xiaofang, Thank you for your five-star review. Our team is happy to hear we have provided you with excellent and prompt service. We hope to serve you again soon. - Joe Ruggiero State Farm Agent"
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Riselle Abrams

May 30, 2024

5  out of  5
rating by Riselle Abrams
"Great experience with Account Mgr. Patrick Sise, always polite, friendly,professional and attends to tasks quickly at State Farm. Excellent service!"
We responded:
"Hi Riselle, Thank you for your five-star review. The Joe Ruggiero State Farm Agent team is happy to learn Patrick Sise provided you with excellent service. Please visit us again soon. - Joe Ruggiero State Farm Agent"
Profile photo of Scarlett Martínez

Scarlett Martínez

May 30, 2024

5  out of  5
rating by Scarlett Martínez
"Es muy confortable encontrar personas muy amables y con la paciencia para atenderte, muy agradecida por la ayuda y la confiabilidad que brindan. Muchas gracias Cristina. Ahora te recomendé alguien te llamará en mi nombre"
We responded:
"Hola Scarlett, El equipo de agentes de State Farm de Joe Ruggiero agradece tus maravillosos comentarios. Nuestro equipo se alegra de saber que Cristina pudo ayudarlo de manera efectiva. Gracias por elegirnos para sus necesidades de seguro. - Joe Ruggiero Agente de State Farm Joe Ruggiero State Farm Insurance Agent Owings Mills, MD "
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Nohealani Eastridge

April 4, 2024

5  out of  5
rating by Nohealani Eastridge
"Patrick was a great help.he help me pick the best deal.great person"
We responded:
"Thank you Nohealani! We are happy to have you as our customer. Please let us know if there's ever anything we can do to assist! - Joe Ruggiero State Farm Agent Owings Mills, MD "
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Dave Cashmark

March 13, 2024

5  out of  5
rating by Dave Cashmark
"Patrick was great! Helped me right away and saved me quite a bit of money! Thank you!!"
We responded:
"Hi Dave, It's fantastic to hear that Patrick was able to assist you promptly. Thank you for taking the time to acknowledge Patrick's efforts and for choosing us for your insurance needs. - Joe Ruggiero State Farm Agent"
Profile photo of Maria Isabel Ramos Mendez

Maria Isabel Ramos Mendez

March 11, 2024

5  out of  5
rating by Maria Isabel Ramos Mendez
"Me ayudaron bien rapido a comparison mi Segura en Ingles y Español."
We responded:
"Hola María, gracias por tu reseña de cinco estrellas. Nuestro equipo está feliz de saber que brindamos un servicio rápido y útil. Se agradecen sus comentarios.- Joe Ruggiero Agente de State Farm"
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Roberto Mazza

February 19, 2024

5  out of  5
rating by Roberto Mazza
"Christina is amazing, responsive, and helpful. Tambien habla espanol!"
We responded:
"Thank you for these wonderful words, Roberto! I am so glad you had a great experience working with Christina. I will let her know of your positive feedback! -Joe"
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Russell stevens

February 5, 2024

5  out of  5
rating by Russell stevens
"Very great and respectful agent walked me through everything would recommend for sure."
We responded:
"Hi Russell, thank you for your recommendation. The Joe Ruggiero State Farm Agent team is happy to hear about your five-star experience at our office. Please revisit us soon. - Joe Ruggiero State Farm Agent"
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anthony woodard

February 2, 2024

5  out of  5
rating by anthony woodard
"Fast great service"
We responded:
"Thank you so much for the wonderful feedback, Anthony! We are delighted you had a fantastic experience with our State Farm team. We’re happy to have you as our Good Neighbor! – Joe"